Developed by HTC Corporation. Approximate size Age rating Not Rated. Installation Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices. Additional terms Terms of transaction. Seizure warnings Photosensitive seizure warning. Report this product Report this app to Microsoft Thanks for reporting your concern. Our team will review it and, if necessary, take action.
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Submit Cancel. Open in new tab. Sign me up Stay informed about special deals, the latest products, events, and more from Microsoft Store. Sign up. What should I do if my phone gets too warm or hot? What's the best way to end or close apps? How do I check how much memory my phone has and how much memory is being used? How do I restart my phone into Safe mode?
Storage How do I copy or move files and folders to my storage card? How do I view the files and folders from my USB drive? When formatting my storage card for use as internal storage, I see a message saying the card is slow. Why is that? My phone is brand new, but the available storage is lower than the total capacity. What's the difference between using the microSD card as removable storage and internal storage?
Backup and transfer How do I back up my photos and videos? How do I copy files between my phone and computer? I was using HTC Backup before. Why isn't HTC Backup available on my phone? Security Why doesn't the phone wake up when I touch the fingerprint scanner?
Why can't I unlock the screen with my fingerprint when using Exchange ActiveSync? How do I get past the Google login screen after I reset my phone?
What should I do when my phone gets lost or stolen? What is Smart Lock and how do I use it? Why am I prompted to enter a password to decrypt my phone when I restart or turn it on? When I removed my screen lock, a message appears saying device protection features will no longer work. What does device protection mean?
Applications I keep getting prompted to grant permissions when using apps. Why is my phone not responding to Motion Launch gestures? What does "Verify apps" do, and how do I check if it's enabled? How do I sign in to my Microsoft email account from the Mail app? Why are the apps on my phone crashing and force closing? How do I know if I've installed a malicious third-party app on my phone? How do I set the default SMS app? How do I see the list of running apps?
Why can't I use multi-finger gestures in my apps? How do I enable developer's options? Camera Can I keep the camera on standby to save battery, and how?
Photos appearing blurred? Here are some tips Audio and display I think my microphone is broken. What should I do? Can I change the system font style and size on my phone? How do I set my favorite song or music as my ringtone? Power and charging What can I do if my phone will not power on? How do I reboot the phone using hardware buttons?
What can I do if my phone keeps rebooting or won't boot all the way to the Home screen? What should I do if my phone will not charge? Why does my battery drain so quickly? How does Doze mode save battery power? Why are Power saver and Extreme power saving mode both grayed out? How does App standby in Android save battery power? In Settings, what is Battery optimization used for? How do I save battery power?
How do I share my phone's Internet connection with other devices? How do I know if my phone can be used in another country's local network? I sent some files via Bluetooth to my computer.
Where are they? How do I add the access point to my mobile operator's network?
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